Shipping policy
Where do you ship to?
We ship in the United Kingdom as well as internationally. If you have a question about domestic
shipments, or shipments going outside the UK,
please email: FollowSuitShop@gmail.com.
If you have questions
What are the shipping times?
Our shipping times vary as most items come from abroad the approximate delivery time is 15-21 days based on free delivery's. For deliveries 10-15 days shipping rates will apply.
For these occasions please email us FollowSuitShop@gmail.com.
Rates to ship?The charge is based on weight and location. Therefore the shipping quote you receive when you place and order is your final shipping charge.
If a tracking number is available and an email address was provided at the time of order, you will
receive an automated email with your tracking number once the order
ships. For all other shipping methods, once the order ships, the order on our website is updated
with a tracking number (if available). You can retrieve your order information by logging into
your account on the website.
All items are normally held in stock. However we may sometimes run out due to sudden
demand, in which case we will notify you and inform you of the date we expect to receive more
stock.
What are the lead times?
We aim to ship orders within 3 working days for UK orders and 4 working days for international orders. However this may sometimes be longer due to other circumstances such as
order volume and backorders. Larger orders may also take a few extra
days to ship out. If you require a faster lead time please email: FollowSuitShop@gmail.com.
Shipment confirmation and order tracking.
You will receive a notification of the shipping confirmation and tracking number once they become available.
Damages.
Followsuitshop is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.